Privacy policy

Privacy Policy – Zeenit

At Zeenit, accessible from zeenitstoremx.com, we recognise the importance of protecting our customers' personal information. This policy explains what data we collect, the purposes for which we use it, and how you can exercise your rights in accordance with Mexican legislation.

1. What Information Do We Collect?

We collect data when you make a purchase, contact us, or browse our website. This data may include:

  • Full name

  • Delivery and billing address

  • Email address

  • Telephone number

  • Information related to the payment method (processed securely by third-party platforms)

Additionally, we may automatically obtain:

  • IP address

  • Device type and browser

  • Website activity

  • Cookie data and similar technologies

2. Purpose of Data Usage

We use your information to:

  • Process orders and coordinate deliveries

  • Confirm payments and prevent fraud

  • Provide customer service

  • Improve the website's performance

  • Send you promotions (only if you explicitly grant consent)

We do not use your data for any purposes other than those specified here.

3. Do We Share Your Information?

Zeenit does not trade or sell personal data. We may share information solely with:

  • Payment processors

  • Courier companies

  • Technology providers that enable the operation of the website

These third parties operate under strict confidentiality agreements and are only permitted to use the information to perform their specific functions.

4. ARCO Rights

In accordance with Mexican legislation, you may request the following at any time:

  • Access to your personal data

  • Rectification of incorrect information

  • Cancellation (deletion) of your data

  • Opposition (objection) to the processing of your data for specific purposes

To exercise these rights, you must send a request to the following email address: contacto@zeenitméxico.com. Please include your full name and a clear description of your request.

5. Information Security

We implement reasonable technical and administrative measures to protect your information against unauthorised access, alteration, or loss.

However, no online system can guarantee absolute security.

6. Use of Cookies

Our website uses cookies to improve the browsing experience and analyse usage behaviour.

 You can disable them through your browser settings, although this may limit certain functionalities of the site.

7. Changes to This Policy

Zeenit may update this Privacy Policy at any time. Any modifications will take effect from the moment they are published on the website. 

Continued use of the site following these changes implies your acceptance of the updated version.